5 Questions Car Rental Agencies Get Asked Every Day

Public transport in South Africa is not reliable and doesn’t have an extensive network. Hiring a car while you’re on vacation is the best way to get around.

A rental car should be looked after like it’s your own so it can be returned in the same condition you received it. Here are some answers to question you might have wanted to ask your rental agency about your rental car.

1. Can I smoke in my rental car?

You are not permitted to smoke in a rental car. While there aren’t any laws prohibiting you from smoking, you will set yourself up for a potentially massive cleaning bill from the rental agency. While the majority of rental agencies forbid smoking, few have set any strict rules about electronic cigarettes. You might want to get clarity before you light up.

2. Can my pet come in my rental car?

Typically, animals are not allowed in rental vehicles with the exception of service dogs. If you do need to transport your pet, it is advised to contain them in an animal carrier. If they don’t fit in a carrier, they can’t come along for the ride.

3. What happens if I get a speeding fine?

If you get a speeding fine with your rental car, your rental agency will charge the credit card used for the rental. Expect to pay an additional fee for administration. You could settle the fine on your own to avoid paying an admin fee.

4. What if I lose my car keys?

Gone are the days where you can go to the hardware store and get a new copy of keys. Electronic car keys are complex and need to be ordered from the manufacturer. And they are expensive! Add to that an admin fee from the rental agency. So unless you want to pay unnecessary money for a lost key, keep it somewhere safe.

5. What happens if I don’t bring the rental car back when agreed?

Car rental agencies run on a tight schedule, especially during peak seasons. If you don’t return the rental car at the agreed upon time, you will pay delay charges and it might even cost you an extra rental day.

Accidents happen, there’s nothing we can do about it. Just keep in mind that negligence will cost you money. For affordable car rental in South Africa, get in touch with the best rental agency, Xtreme Car Rental, today!